Privacy Policy

1. Information We Collect

When you use Wave, we may collect the following types of information:

• Account information: Name, email address, phone number, and payment details when you create an account.
• Booking details: Service type, vessel information, marina location, scheduling preferences, and special instructions.
• Device and app usage: Device type, operating system, app version, IP address, and usage patterns to improve our services.
• Photos: Before/after images uploaded by service providers as proof of completed work.

2. How We Use Information

We use the information we collect to:

• Deliver and fulfill marine services you request through the app.
• Process payments and send transaction confirmations.
• Improve app functionality, user experience, and service quality.
• Provide customer support and respond to inquiries.
• Ensure safety and security for boat owners and service providers.
• Send service updates, reminders, and promotional communications (with your consent).

3. Sharing of Information

We may share your information with:

• Service providers: Vetted marine professionals who fulfill your service requests.
• Payment processors: Secure third-party payment services to process transactions.
• Legal compliance: When required by law, court order, or to protect our rights and safety.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes such as analytics and record-keeping.

5. Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

• Access and update: You can access and update your account information through the app settings.
• Marketing opt-out: You can unsubscribe from promotional emails by clicking the unsubscribe link or adjusting your notification preferences in the app.
• Account deletion: You may request deletion of your account by contacting us.

7. Children's Privacy

Wave is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the app or on our website with a new "Last updated" date. Your continued use of Wave after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@wavemarinegroup.com