Wave FAQ

Wave offers a range of marine services including boat washes, bottom cleaning, fire system checks, A/C strainer service, annual stabilization service, and crew staffing. All services are performed by vetted and insured professionals.

Download the Wave app, select your vessel, choose the service you need, and pick an available time slot. You can request same-day service or schedule in advance. The app shows real-time availability from providers in your area.

Yes, Wave offers same-day service options depending on provider availability in your area. Simply select 'Same Day' when booking to see available time slots for immediate service.

Yes, you can set up recurring orders for regular maintenance. When placing an order, check the 'Make this order a Recurring Order' option. Recurring orders are requested 3 days before the scheduled service date.

Pricing is transparent and typically calculated per foot of your vessel length, depending on the service type. You see the exact price before confirming your booking—no hidden fees or surprises.

Payment is processed securely through the app after you confirm your booking. You can save your payment method for faster checkout on future services.

Yes, Wave offers Care Plans that bundle services at discounted rates. Plans include Silver, Gold, and Platinum tiers with different service combinations. Visit our Care Plans section to see pricing based on your boat length and choose the right plan for your needs.View Wave Care Plans

Yes, all Wave service providers go through a verification process that includes insurance verification, ID check, and background check as applicable. Only approved professionals can accept jobs on the platform.

Providers document every job with photos. You receive before-and-after images directly in the app as proof of completed work, so you can verify the quality even if you're not at the marina.

If you're not satisfied with the work, you can report an issue directly through the app. Our support team reviews photo documentation and works with you and the provider to resolve any concerns.

Yes, Wave providers service boats at marinas throughout South Florida. When booking, you specify your boat's location, and providers familiar with that marina can accept the job.

Providers are experienced with marina protocols. You can add special instructions to your order regarding access codes, gate procedures, or specific marina rules that the provider should follow.

Wave currently serves South Florida including Miami, Fort Lauderdale, and West Palm Beach areas. Our network of providers covers major marinas and waterways throughout these regions.

Yes, Wave is actively expanding coverage. If you're interested in Wave coming to your area, download the app and join our waitlist to be notified when we launch in new markets.

Download the Wave Providers app, complete the registration process, submit your verification documents, and once approved, you can start accepting jobs in your area. Visit our For Providers section to learn more.Learn more about becoming a provider

Provider approval requires proof of insurance, valid ID, and a background check as applicable. Requirements may vary by service type. The app guides you through submitting all necessary documentation.

Providers receive streamlined payouts directly through the app. Earnings from completed jobs are tracked in real-time, and payouts are processed on a regular schedule to your linked account.